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Consumer protection: amendments to the provisions of the Bank of Italy on transparency

The Bank of Italy has published on Official Gazette (no. 163 of 9th July 2021), the communication with the amendments to the provisions on transparency of transactions and banking and financial services.

The communication concerns the provisions of Section IV (“Servizi di pagamento”) – “Trasparenza delle operazioni e dei servizi bancari e finanziari. Correttezza delle relazioni tra intermediari e client” adopted by the Bank of Italy with the measure of 29th July 2009 (and subsequent amendments).

The payment service providers, in compliance with directive 2015/2366/UE (Payment Services Directive – PSD2), have to publish on their website and in their branches the brochure  contains the Consumers’s rights drawn up by the European Commission.

Read or download here:

Amendments to the provisions on transparency – 9th July 2021